Shipping policy

At Bespoke By Dapper, we are committed to delivering your orders with precision, care, and timeliness. Please read our shipping policy carefully to understand our processes.

1. Order Processing

  • All orders are processed within 2–5 business days.

  • Custom or personalized items may take 7–10 business days to craft before shipment.

  • Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Times

  • We offer standard and express shipping options:

    • Standard Shipping: 5–10 business days

    • Express Shipping: 2–5 business days

  • Delivery times are estimates and may vary due to customs, weather, or carrier delays.

  • Once your order ships, you will receive a tracking number via email to monitor your shipment.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on the weight, destination, and shipping method selected.

  • Free shipping promotions may be available on certain orders; terms will be indicated on the website.

4. International Shipping

  • We proudly ship to select international destinations.

  • Import duties, taxes, and customs fees may apply and are the responsibility of the customer.

5. Order Tracking

  • All shipped orders come with a tracking number.

  • You can track your order on our carrier’s website or via the link provided in your shipment confirmation email.

6. Shipping Issues

  • If your order is lost, damaged, or delayed, please contact our customer support team at info@bespokebydapper.com.

  • We will work with the carrier to resolve the issue or provide a replacement if necessary.

7. Address Accuracy

  • Please ensure your shipping address is complete and accurate.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Changes or Cancellations

  • Orders can only be modified or canceled before shipping.

  • Once an order has shipped, changes cannot be made; returns or exchanges must follow our Return Policy.

Contact Us
If you have questions regarding your shipment, please reach out to info@bespokebydapper.com. Our team is happy to assist you.